Returns & Exchanges
At Scott Barnes, we strive for perfection in every palette and brush, but if you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unused condition. Our goal is to ensure your makeup kit is filled only with products that make you feel truly iconic.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the unused beauty products in their original packaging to prevent damage during transit, ensuring all seals remain intact.
Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your return parcel before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return at our warehouse, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing